Leading Muti-National Financial Institution
The Need:
The Intervention:
Transformational Outcome
Our program delivered significant results, with participants demonstrating an 80% increase in knowledge of essential coaching skills for leaders and managers, including feedback, communication, active listening, and the GROW model. Within three months, these gains translated into tangible improvements:
Enhanced understanding of coaching’s power: Participants better-understood coaching’s impact on employee engagement, retention, and overall team performance.
Mastering coaching techniques: Participants effectively implemented various coaching skills for leaders and managers, leading to improved communication, collaboration, and problem-solving within their teams.
Navigating generational differences: Participants acquired valuable strategies for effectively managing and engaging with diverse generations in the workplace, fostering a more inclusive and productive environment.
Actionable learning: Participants developed personalized action plans based on their new coaching knowledge, ensuring the immediate application of their learnings.
Empowering team members: The program empowered participants to coach their direct reports, leading to increased career progression and professional development for their teams.
Reduced fatigue and improved well-being: Participants reported decreased work-related fatigue and enhanced work-life balance, leading to greater job satisfaction and overall well-being.
By equipping our participants with the tools and knowledge they needed to become effective coaches, we witnessed a positive ripple effect throughout the organisation, fostering a more engaged, empowered, and productive workforce.